iCare Health Network (ICHN) provides management, operating and consulting services to skilled nursing and long term care centers and other healthcare providers in order to deliver high-quality, specialized, and value-based post-acute care. Read More
Skilled Nursing Care Centers
iCare Health Network’s four Touchpoints Rehab care centers offer a full range of inpatient and outpatient programming including the specialty areas of Therapy, Heart Failure, Pulmonary, Neurological and Orthopedic recovery.
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Our pursuit of lifelong EDUCATION will provide us the opportunity to learn the best ways to care for our residents.
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By focusing our care delivery on NURTURANCE, we will become the best caregivers for our residents.
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The highest level of individual RESPECT should be provided to our residents, and to each other.
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By using INNOVATION to reach our service delivery goals, our customers will have greater benefit.
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A mutually shared COMMITMENT to our mission, between ourselves and the customers we serve, will result in our becoming the best at serving those customers.
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The physical, emotional and spiritual HEALTH of our residents and patients is our ultimate goal.
Health
iCare Health Network Blog
All the latest news, discussion, and updates from the iCare Health Network team!
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Construction continues on a brand-new, six-chair ‘dialysis den’ exclusively for residents at Westside Care Center in Manchester. This state-of-the-art addition will allow the care center to provide on-site hemodialysis services to up to 36 residents. The den and dialysis program will create an environment of convenience and integrated care. Residents will not longer need to travel in challenging weather or worry about the complications of transportation among other benefits. Planned ope… -
Touchpoints at Bloomfield's Marva Smith Inducted into the Certified Nursing Assistant Hall of Fame, 2025
March 31, 2025
iCare Health Network is pleased to announce that the Connecticut Chapter of the American Association of Health Care Administrators 2025 inductees to the Connecticut Certified Nursing Assistant Hall of Fame included Touchpoints at Bloomfield’s Marva Smith. There are so many examples of why we believe Marva should be inducted into this year’s Hall of Fame but from the words of her fellow coworkers: She is humble and kind, self-motivated, never idle, always willing to help out anyone who … -
iCare Health Network is pleased to announce that Kelli Grzeika has joined the iCare team as the Director of Behavioral Programs. With a passion for helping others and a deep background in social work and healthcare administration, Kelli has spent more than a decade improving the lives of residents in short term rehab and long-term care. Kelli started her career in social services, working one-on-one with residents and families to navigate long-term care decisions, advocate for resident rig… -
A post-holiday food and personal products drive organized by iCare Health Network’s Brenda Dorn was a success. The food and supplies donated by iCare staff was delivered to MACC Charities, a Manchester-based non-profit with a stated mission of ‘building partnerships to break cycles of poverty in our community’. MACC operates the area’s food pantry, community kitchen and community outreach and emergency services, in addition to other programs. Of the great results, Brend… -
Meet Ashley Frame, Administrator at Westside Care Center. Ashley’s journey into long-term care administration began as a dietary aide, where she first discovered the profound impact even the smallest gestures can have on residents’ lives. Driven by a passion to be hands-on in patient care, she advanced to become a therapeutic recreation assistant, focusing on specialty programs and building lasting relationships with residents and their families. Ashley’s decision to become an administrato… -
Meet Yong Crandall, Administrator at Touchpoints at Chestnut. Balancing a demanding role with personal well-being is key to her leadership style. Yong makes time for long walks—either before or after work—to clear her mind and process the day’s ideas and challenges. This practice helps her maintain a positive outlook, which in turn influences the care she provides for both her staff and residents. Yong embraces the wisdom of Esther and Jerry Hicks, reminding herself that “The dominan… -
Meet George Kingston, Administrator at Trinity Hill Care Center. George’s journey in healthcare began early on with an MBA in healthcare finance. He initially managed budgets and reimbursements in hospitals but soon discovered that the routine and cyclical nature of that role left him yearning for more variety. On a spontaneous move, he stepped into a controller position for a group of seven nursing homes and was instantly captivated by the role of an administrator. Now, 32 years later, George… -
Meet Jennifer Johnson, Administrator at Parkville Care Center. Jennifer emphasizes that maintaining personal well-being is essential in a career that demands so much. For her, self-care isn’t just an occasional practice—it’s a continuous commitment to being the best version of herself for both her team and the residents she serves. Jennifer believes that “we cannot show up as the best versions of ourselves if we are not nurturing the parts of us that allow our positive attributes to …